Now give the filter a meaningful name and select the column and operators to filter for. You can add one or many queries.
You can also select the filter to be the default one and make it public (filter is available for all team members) or private (filter is only available for you).
Once you’re done click on save and add another filter or go back to the dashboard.
To activate a filter navigate to ticket overview, click on the arrow button to expand the left sidebar and click on one of the quick filters. There you can also sort tickets by a specific data field or search for tickets.